On November 5 and 6, Skilliance Group was in Deauville for the 11th edition of #CONNECT Distribution, the annual gathering of decision-makers in the automotive distribution industry. As a long-standing partner of the event, we met with clients and partners there, and Christophe Lahitte, president of Skilliance, spoke at a workshop focused on reducing distribution costs.
Two days of discussions on the future of retail
Digitization of the customer journey, cost control, leveraging customer data, and evolving business roles: This year’s event featured numerous meetings and discussions centered on the industry’s major challenges.
Christophe Lahitte in the Workshop: Reducing Distribution Costs
Christophe Lahitte spoke at a workshop focused on reducing distribution costs. His message: After consolidating their support functions, companies now have a new driver of performance: the consolidation of their processes.
To achieve this, simply bringing teams together is not enough. We must also streamline our tools so that employees can work on a common foundation while preserving the unique characteristics of each brand. This is a transformation in which data and artificial intelligence will play an increasingly important role in the years to come.
This is the path we guide our clients along with eData Voice: unifying data, standardizing processes, and laying the groundwork for automation.
Thank you to the organizers for this year’s event, and to everyone who came to Deauville to connect with us. See you next year!
