Artificial Intelligence is no longer a concept of the future, it's a concrete reality that is revolutionizing the way retail groups exploit their data and interact with their information systems.
With eData Voice, AI is at the heart of user experience and data analysis. It simplifies access to information, automates processes and transforms massive volumes of data into strategic levers.
Instant access to data thanks to voice recognition
Ask, eData Voice answers! No need to navigate complex menus or type a name into a search engine.
By way of example - with voice command, eData Voice immediately understands and provides you with a 360° view of the customer, with his or her purchase history, interactions, needs and upcoming sales opportunities.
- Save time: a simple voice exchange provides all essential information in a matter of seconds
- Streamline operations: whether you're in the dealership, in the workshop or on the phone with a customer, AI gives you seamless access to the right data
- Intuitive accessibility: technology that adapts to the needs of sales and after-sales teams, reducing cognitive load and optimizing responsiveness
Advanced data analysis thanks to AI and the Intelligent Thesaurus
Every day, dealerships generate an immense amount of data from workshops, after-sales services and customer exchanges. But harnessing this wealth of data is a challenge. With eData Voice, AI analyzes and structures data using an intelligent thesaurus system.
- Automatic detection of workshop intervention themes: AI instantly recognizes key words and expressions in invoices and repair orders (e.g. overhaul, shock absorbers, tires, air conditioning, wiper blades, etc.) and classifies them in a usable way.
- Optimization of marketing campaigns: thanks to this fine analysis, it becomes possible to precisely target customers according to the services they consume, and to anticipate their future needs.
- Continuous improvement of customer knowledge: AI constantly learns and automatically enriches categories to refine future sales and after-sales actions.
Why integrate AI at the heart of your customer management?
To be faster, more precise and more efficient.
AI enables you to move from a reactive to a proactive mode. You're no longer subjected to information: you can intelligently exploit it to create value and boost customer satisfaction.
- Less time wasted searching for information → Greater operational efficiency.
- Decisions based on qualified, structured data → More performance.
- Enhanced user experience → More adoption and ergonomics in everyday life.
eData Voice: Artificial Intelligence at the service of distribution
With eData Voice, AI is no longer just a tool: it becomes a strategic ally that frees up time, optimizes data and turns every interaction into an opportunity.
- Access your data effortlessly
- Make the most of your customer information
- Get a head start on customer relations and after-sales service
eData Voice: let AI add a new dimension to your performance.
Why is AI revolutionizing the use of eData Voice?
An intelligent conversational interface
for effortless access to information
Fine-tuned data processing
to turn every interaction into a business opportunity
An autonomous analysis engine
that continuously qualifies, classifies and enriches data
Scalable, learning AI
tailored to the specific needs of multi-activity distribution groups